Whitelist

Patch notes, server status, and major news.
Allahakbar71
Posts: 3

Re: Whitelist

Post#51 » Wed Sep 16, 2026 6:27 pm

RIP OctoWow....

Octoruum
Posts: 1

Re: Whitelist

Post#52 » Wed Sep 16, 2026 6:46 pm

This connection cannot be added to the whitelist right now.

Trying it 25 times in 45min and then it finally put me on the queue.

Zoot
Posts: 1

Re: Whitelist

Post#53 » Wed Sep 16, 2026 7:01 pm

It says: "This connection cannot be added to the whitelist right now."

Claymore
Posts: 2

Re: Whitelist

Post#54 » Wed Sep 16, 2026 7:01 pm

Successfully joined after awhile after receiving "you cannot whitelist message". I think you click once and add your IP to the pool, then subsequent attempts display "you cannot whitelist." Give it time maybe 30 mins or 2 hours but it works in the end.

Roro
Posts: 2

Re: Whitelist

Post#55 » Wed Sep 16, 2026 7:04 pm

"This connection cannot be added to the whitelist right now." tired of this bullshit, vpn / no vpn, whitelist doesnt work either, whole day is looking-at-login-screen gameplay..

Blazen416
Posts: 3

Re: Whitelist

Post#56 » Wed Sep 16, 2026 7:12 pm

i waited around 30 mins after the click saying they can't add you then it auto joined me im #2 in que now

Blazen416
Posts: 3

Re: Whitelist

Post#57 » Wed Sep 16, 2026 7:27 pm

Blazen416 wrote: Wed Sep 16, 2026 7:12 pm i waited around 30 mins after the click saying they can't add you then it auto joined me im #2 in que now
Im in it works keep trying and refresh until you get in que

Yogyog
Posts: 2

Re: Whitelist

Post#58 » Wed Sep 16, 2026 8:28 pm

Lobstha wrote: Wed Sep 16, 2026 4:06 pm hello i was playing for 2 days without major issue, but since 2am this morning impossible to connect to any server. i tried to add myself to whitelist but it says "This connection cannot be added to the whitelist right now.". What can i do ?
That happened to me. I just waited a bit and my IP was added. Then it worked.

Gkrank
Posts: 31

Re: Whitelist

Post#59 » Wed Sep 16, 2026 8:36 pm

Kestrel wrote: Wed Sep 16, 2026 2:27 am It is important that everyone who wants to use this feature understand what it is and is not. This is a white list for one of our upstream protection providers that filters traffic before it reaches our servers. This is NOT a work around for everyone to avoid being affected by the DDoSes.

This only white lists your IP to prevent your traffic from being automatically blocked upstream. If you are able to get into the game right now this whitelist will not help you at all.

This is to help those who are able to get past the log in screen, but are unable to connect to one or any of the world realms. If this is what you are experiencing, please whitelist yourself and wait for your IP to be added to the white list. You can do this by going to the account management page on the website. As previously mentioned our upstream provider has strict rate limits on whitelisting IPs which we are unable to work around, so we are limited in how fast we can add IPs.

P.S. it may take up to 30 minutes for the white list to take affect after your IP has been sent to the provider.
im in mofos.... cant stop me now

Mrtinkles
Posts: 20

Re: Whitelist

Post#60 » Wed Sep 16, 2026 8:53 pm

Mutt wrote: Wed Sep 16, 2026 6:15 pm I try to whitelist my connection. When I click to whitelist it, a popup comes up and I clicked Acknowledge. After that, I get no indication that anything happens. I click whitelist again and I get an error saying that it cannot be whitelisted.
You need to hit the link again (the one that made the pop-up appear) after you agree to the pop-up.

It should say that it's putting you in a queue to be whitelisted. If you're getting an error instead then there's nothing you can do except try again later.

Who is online

Users browsing this forum: Amavera, Dfireblossom and 2 guests