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Re: GM Malpractice, The Hand of Ragnaros, and Meatgrinder

Posted: Thu Jun 11, 2026 12:08 am
by Mrsneed
Again, really appreciate the transparency you are taking Kestrel

Re: GM Malpractice, The Hand of Ragnaros, and Meatgrinder

Posted: Thu Jun 11, 2026 12:09 am
by Kestrel
Cryptyy wrote: Wed Jun 10, 2026 11:56 pm If you don't permanently ban people involved in this it will absolutely destroy any credibility you hope to have, Most players would take a week vacation to get a full hand of rag, Its unacceptable to only receive a week long ban. Do not become a server where it's ok for GM's to spawn in items at will for players. Also you need to ensure you can absolutely trust a GM before giving them absolute access to these types of commands.
No player is getting a Hand of Rag in exchange for a week long ban. As previously stated, there was never the possibility of this going unnoticed. This is not a server where it is ok for GM's to spawn in items at will for players I am not sure where you got this idea from given the GM was immediately removed, items deleted, and player banned.

There is no way to "absolutely trust" a GM when giving them access to these types of commands. If you have any suggestions on how to absolutely trust an anonymous person on the internet though I'd love to hear them...

We achieve community trust through transparency and auditing. If you do not trust us yet that is ok, we have faith you will someday.

Re: GM Malpractice, The Hand of Ragnaros, and Meatgrinder

Posted: Thu Jun 11, 2026 12:10 am
by Kestrel
Computer wrote: Wed Jun 10, 2026 11:52 pm Kestrel,

It's refreshing to see the level of transparency and information about what happened. Huge props for that. However, when it comes to the abuse of GM powers, i.e item/gold spawning or collusion, a zero tolerance policy should be adopted.

I would like to be hopeful that this incident has shown that the actions of GMs won't go unnoticed, and I am huffing hopium that this demonstration of how you guys are logging this stuff prevents another incident in the future.

However, due to the severity of the incident and the reputational risk involved, I believe the best course of action is to permanently close the associated account.

Players like this are parasites and a stain on the community, and the team should take a firm stance against such behavior. A week long ban is a vacation, lost items can be regained. But a permanently banned account means starting from zero and sends a much stronger message.

Just my two cents.

I'm loving my time here and the hard work the team has done so far with restoration efforts, and I'm excited to see more.

- Microchip
I agree. <3 glad you are having a good time on the server.

Re: GM Malpractice, The Hand of Ragnaros, and Meatgrinder

Posted: Thu Jun 11, 2026 12:15 am
by Kestrel
Witchysofia wrote: Wed Jun 10, 2026 11:59 pm
Cryptyy wrote: Wed Jun 10, 2026 11:56 pm If you don't permanently ban people involved in this it will absolutely destroy any credibility you hope to have, Most players would take a week vacation to get a full hand of rag, Its unacceptable to only receive a week long ban. Do not become a server where it's ok for GM's to spawn in items at will for players. Also you need to ensure you can absolutely trust a GM before giving them absolute access to these types of commands.
Second this, there should be zero-tolerance for this kind of thing, and specially this being the first example of this happening they shouldn't go light on it.

And yeah, I don't think GMs that just joined should be able to spawn-in gold and items...
We had considered a trial period for GM's before, and will likely have one in the future (expedited now) when our processes and systems are a bit more robust. This will not be an overnight fix though as it will require restructuring GM ranks/commands and testing.

As you have seen, we do have a zero tolerance policy for GM's abusing their power. As for those they abuse their power for, I am in support of a "always results in a perma ban" type policy, but that is just myself not the official stance of the team (yet).

Re: GM Malpractice, The Hand of Ragnaros, and Meatgrinder

Posted: Thu Jun 11, 2026 12:15 am
by Kestrel
Witchysofia wrote: Wed Jun 10, 2026 11:59 pm
Cryptyy wrote: Wed Jun 10, 2026 11:56 pm If you don't permanently ban people involved in this it will absolutely destroy any credibility you hope to have, Most players would take a week vacation to get a full hand of rag, Its unacceptable to only receive a week long ban. Do not become a server where it's ok for GM's to spawn in items at will for players. Also you need to ensure you can absolutely trust a GM before giving them absolute access to these types of commands.
Second this, there should be zero-tolerance for this kind of thing, and specially this being the first example of this happening they shouldn't go light on it.

And yeah, I don't think GMs that just joined should be able to spawn-in gold and items...
We had considered a trial period for GM's before, and will likely have one in the future (expedited now) when our processes and systems are a bit more robust. This will not be an overnight fix though as it will require restructuring GM ranks/commands and testing.

As you have seen, we do have a zero tolerance policy for GM's abusing their power. As for those they abuse their power for, I am in support of a "always results in a perma ban" type policy, but that is just myself not the official stance of the team (yet).

Re: GM Malpractice, The Hand of Ragnaros, and Meatgrinder

Posted: Thu Jun 11, 2026 12:18 am
by Ziggler
Kestrel wrote: Wed Jun 10, 2026 11:24 pm
Russ1anrenegade wrote: Wed Jun 10, 2026 11:09 pm Who got the other items Kestral the interaction needs to be made public for the Zebra & Ironfoe.
The other items were given in such a way that we don't believe the players receiving them had any ill intent or even requested the items. In light of this and the potential reputational damage it could cause them, given this was ultimately my failure (I onboarded this GM), we do not want to subject them to the same public repercussions as Meatgrinder.
How do u give an item to player without him knowing it was given by a GM?

Re: GM Malpractice, The Hand of Ragnaros, and Meatgrinder

Posted: Thu Jun 11, 2026 12:23 am
by Kestrel
Not that they did not know it was given by a GM, but rather that they did not have malicious intent, or ask for the items. If someone on the street walks up to you and gives you €2,000 euro, I don't think the police should throw you in jail if it turns out to be drug money, its the person who committed the crime that is at fault.

Re: GM Malpractice, The Hand of Ragnaros, and Meatgrinder

Posted: Thu Jun 11, 2026 12:44 am
by Ziggler
Kestrel wrote: Thu Jun 11, 2026 12:23 am Not that they did not know it was given by a GM, but rather that they did not have malicious intent, or ask for the items. If someone on the street walks up to you and gives you €2,000 euro, I don't think the police should throw you in jail if it turns out to be drug money, its the person who committed the crime that is at fault.
i mean if a GM walks up to you and trades you the Zebra mount you know its wrong.... OR your saying a GM can generate loot on a mob? Zebra drops from a rare mob in Barrens. So either the GM traded the zebra to the player or generated the mount on the mob without the player knowing

Re: GM Malpractice, The Hand of Ragnaros, and Meatgrinder

Posted: Thu Jun 11, 2026 1:28 am
by Igzee
Kestrel wrote: Thu Jun 11, 2026 12:09 am
Cryptyy wrote: Wed Jun 10, 2026 11:56 pm If you don't permanently ban people involved in this it will absolutely destroy any credibility you hope to have, Most players would take a week vacation to get a full hand of rag, Its unacceptable to only receive a week long ban. Do not become a server where it's ok for GM's to spawn in items at will for players. Also you need to ensure you can absolutely trust a GM before giving them absolute access to these types of commands.
No player is getting a Hand of Rag in exchange for a week long ban. As previously stated, there was never the possibility of this going unnoticed. This is not a server where it is ok for GM's to spawn in items at will for players I am not sure where you got this idea from given the GM was immediately removed, items deleted, and player banned.

There is no way to "absolutely trust" a GM when giving them access to these types of commands. If you have any suggestions on how to absolutely trust an anonymous person on the internet though I'd love to hear them...

We achieve community trust through transparency and auditing. If you do not trust us yet that is ok, we have faith you will someday.

- I can understand the need of providing GM with some power while the server is in beta state,7 but stability improves. While old GMs can keep few powers, new one should only be assigned to classic support and filter report before forwarding them to experienced GM.

- do not forgive any bad action. Show the rest of the playerbase that griefing has real impact.

Re: GM Malpractice, The Hand of Ragnaros, and Meatgrinder

Posted: Thu Jun 11, 2026 1:44 am
by Igzee
Kestrel wrote: Thu Jun 11, 2026 12:23 am Not that they did not know it was given by a GM, but rather that they did not have malicious intent, or ask for the items. If someone on the street walks up to you and gives you €2,000 euro, I don't think the police should throw you in jail if it turns out to be drug money, its the person who committed the crime that is at fault.
imagine there is only 200euro in the economy and someone gives 2000; can you assume it's forgery ?