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Launcher Issues
Posted: Sat Aug 29, 2026 10:05 pm
by Kestrel
As part of our ongoing efforts to harden ourselves against these DDoS attacks we had to relocated and block off many of our endpoints, one of these was the launcher update endpoint. For those that upgraded their launcher to 1.3.8 prior to those endpoints being blocked, you should be fine.
For anyone having launcher issues you likely were not able to upgrade your launcher before those endpoints where closed. You will need to redownload a new version of the launcher from our website to get the most recent version. Thank you again for your patience as we work through this.
Re: Launcher Issues
Posted: Sat Aug 29, 2026 11:54 pm
by Tachikoma
thanks for the info again.
Still having issues, but will try tomorrow.
GOOD LUCK!
Re: Launcher Issues
Posted: Sun Aug 30, 2026 1:18 am
by Amawrath
I did this but it just says cannot close octowow launcher (even after restart). So new launcher will not install even with defender off.
- Update - Uninstall the old one.
Re: Launcher Issues
Posted: Sun Aug 30, 2026 4:15 am
by Artemk
Kestrel wrote: Sat Aug 29, 2026 10:05 pm
As part of our ongoing efforts to harden ourselves against these DDoS attacks we had to relocated and block off many of our endpoints, one of these was the launcher update endpoint. For those that upgraded their launcher to 1.3.8 prior to those endpoints being blocked, you should be fine.
For anyone having launcher issues you likely were not able to upgrade your launcher before those endpoints where closed. You will need to redownload a new version of the launcher from our website to get the most recent version. Thank you again for your patience as we work through this.
t’s 7 a.m., and it’s still not possible to log in to the server.
Re: Launcher Issues
Posted: Sun Aug 30, 2026 8:59 am
by Dracodropper
Can't update the new launcher it portrays the message: "Download incomplete. Click update to finish." endlessly.
Re: Launcher Issues
Posted: Sun Aug 30, 2026 12:06 pm
by Darien
Dracodropper wrote: Sun Aug 30, 2026 8:59 am
Can't update the new launcher it portrays the message: "Download incomplete. Click update to finish." endlessly.
Yes, that's correct. You'll have to download the new launcher client from the web site, not by updating the old one.
Re: Launcher Issues
Posted: Sun Aug 30, 2026 2:27 pm
by Vahidthepaladin
THANK YOU FOR YOUR ATTENTION TO THIS MATTER.
Re: Launcher Issues
Posted: Mon Aug 31, 2026 3:04 pm
by Aurahammer
The launcher is telling me an update is available, but as I click the Update button I receive a message saying "Error: aria2c exited with code 15" and the launcher asks me to click Retry to verify game data, but from there it loops back to saying an update is available.