Whitelist Updates
Posted: Sun Sep 20, 2026 7:15 am
The manual IP whitelist feature that we implemented as a stopgap for those being blocked from one of our protection providers has hit its limit of 500 whitelisted IP's (this limit was not documented anywhere, but is now apparent now that we have hit it and tested it). We will be moving away from using this protection once our more permanent filters are tuned more, but for now it is still necessary.
Because this list if now full, mostly from players who were not ever affected by the specific IP blocking that the list was meant to work around, we have removed the manual white list option.
Going forward we will be maintaining this white list automatically ourselves. If you find yourself stuck in the "Connected" message box after signing in, or unable to connect to certain realms, and you are not using a VPN, you may be automatically white listed by our system. This white listing does take time.
Requests for "please whitelist me" will be ignored/denied. We will update the account whitelist page to display if you're current IP is actively white listed. If you find your IP not white listed, and you believe that it should be, please do let us know and we can look into if the list is full, or if you are ineligible for the whitelist for another reason (most likely that it will not help the specific issue you are having).
Because this list if now full, mostly from players who were not ever affected by the specific IP blocking that the list was meant to work around, we have removed the manual white list option.
Going forward we will be maintaining this white list automatically ourselves. If you find yourself stuck in the "Connected" message box after signing in, or unable to connect to certain realms, and you are not using a VPN, you may be automatically white listed by our system. This white listing does take time.
Requests for "please whitelist me" will be ignored/denied. We will update the account whitelist page to display if you're current IP is actively white listed. If you find your IP not white listed, and you believe that it should be, please do let us know and we can look into if the list is full, or if you are ineligible for the whitelist for another reason (most likely that it will not help the specific issue you are having).