Cannot login, Your current connection is not on the whitelist

Account help, in-game issues, bug reports, and questions for staff.
Hamncheese
Posts: 3

Cannot login, Your current connection is not on the whitelist

Post#1 » Fri Sep 25, 2026 3:45 pm

cannot login, says ip is not in the whitelist :(

Ruby1234
Posts: 2

Re: Cannot login, Your current connection is not on the whitelist

Post#2 » Fri Sep 25, 2026 11:37 pm

i figured i would post here too

My current IP is not whitelisted, and account managemnt does not have the ability to whitelist it. It is possible my current IP is different than the one I most recently signed in with. I would like both whitelisted if possible. Thank you so much. Also if anyone knows where I am supposed to send ...

Hamncheese
Posts: 3

Re: Cannot login, Your current connection is not on the whitelist

Post#3 » Sat Sep 26, 2026 7:08 am

17 hour in, still cannot login. is there no other way to login than whitelist ?
my isp gave me dynamic ip address, so im not sure about this whitelist ip address. and i believe most user will also have dynamic ip address.

Hamncheese
Posts: 3

Re: Cannot login, Your current connection is not on the whitelist

Post#4 » Sat Sep 26, 2026 7:13 am

update :
ip still not in whitelis.
but finally manage to login.
i dont know what happen on server side but hooray for octo team !🎉👏

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