Update problem

Account help, in-game issues, bug reports, and questions for staff.
Ceniceroo
Posts: 2

Update problem

Post#1 » Sat May 16, 2026 11:38 pm

when downloading the new patch it goes over 100% and afterwords it says it failes casue of it so you cant log in the game anymore.

Ceniceroo
Posts: 2

Re: Update problem

Post#2 » Sat May 16, 2026 11:45 pm

error print screen
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Venn
Posts: 2

Re: Update problem

Post#3 » Sun May 17, 2026 12:00 am

I have the same issue. You can log in if you use WoW.exe instead of the launcher, but when I did my character list was completely empty. No idea what's going on.

Edit: Launcher issue should be fixed now. 14 hour rollback apparently.

Thetok
Posts: 4

Re: Update problem

Post#4 » Sun May 17, 2026 1:58 pm

Venn wrote: Sun May 17, 2026 12:00 am I have the same issue. You can log in if you use WoW.exe instead of the launcher, but when I did my character list was completely empty. No idea what's going on.

Edit: Launcher issue should be fixed now. 14 hour rollback apparently.
So all your characters were deleted? Even those who were created more then 14 hours ago?

Venn
Posts: 2

Re: Update problem

Post#5 » Mon May 18, 2026 1:31 pm

Thetok wrote: Sun May 17, 2026 1:58 pm
Venn wrote: Sun May 17, 2026 12:00 am I have the same issue. You can log in if you use WoW.exe instead of the launcher, but when I did my character list was completely empty. No idea what's going on.

Edit: Launcher issue should be fixed now. 14 hour rollback apparently.
So all your characters were deleted? Even those who were created more then 14 hours ago?
I was one of the new accounts, I had registered within the 14 hours. So any characters I made were deleted with the rollback. Thankfully didn't lose too much though :)

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