The only thing I can think is insulting a player. I never got confirmation of what the ban was actually for, but since I appealed and the ban was reduced to one week, I assume that’s what it was.
Even though it was reduced, a one-week ban still feels completely unreasonable to me. I can understand a mute for a period of time, but a week-long ban seems excessive for what happened.
What happened was that I was running a dungeon with this player. He specifically asked whether anyone else needed the item he wanted. Shortly after we killed the boss and the item didn’t drop, he left the dungeon without saying anything.
I suspected that was why he left, so I whispered him and asked why. We had a short conversation about it in whispers, I got frustrated and told him “fuck you”, and then I ignored him.
I understand that what I said is against the rules, and I regret saying it. I’m not trying to justify the insult, but I do think the context and the fact that this was a single private message should be taken into consideration.
Could someone please look into this and explain why a one-week ban is considered appropriate for this situation?