Post#84 » Sun Sep 27, 2026 7:40 am
Hello,
I am unable to connect to the game.
The client goes through the connection process and then shows:
“Connected” → “Disconnected from server”
My account status is Active.
On my Account Management page it says:
“Your current connection is not on the whitelist.”
I am not using a VPN, and I cannot manually add my IP to the whitelist because there is no whitelist button available.
Could you please check whether my connection is being blocked by the protection system, and whether my IP is eligible for automatic whitelisting?
Thank you.