STEPS TO REPRODUCE:
1) Launch octo-wow launcher
2) Press play
3) Sign into my account
4) Log in on any character
END RESULT: Game crashes
TROUBLESHOOTING STEPS:
- Cleared WDB folder, manually and using the "always clear WDB at launch" option
- Ensured add-on memory was set to 0
- Disabled all add-ons
- Disabled all launcher DLLs
- Tried the above in various combinations between different characters as well
SYSTEM DETAILS (inxi)
Code: Select all
System:
Kernel: 6.16.5-1-default arch: x86_64 bits: 64 compiler: gcc v: 15.2.0
clocksource: tsc
Desktop: Cinnamon v: 6.4.6 tk: GTK v: 3.24.50 wm: Muffin v: 6.4.1 vt: 2
dm: GDM v: 48.0 Distro: openSUSE Tumbleweed 20250908
Machine:
Type: Desktop System: ASUS product: N/A v: N/A serial: <superuser required>
Mobo: ASUSTeK model: PRIME B650M-A AX II v: Rev 1.xx
serial: <superuser required> part-nu: SKU uuid: <superuser required>
UEFI: American Megatrends v: 3014 date: 07/17/2024
Battery:
Device-1: hidpp_battery_0 model: Logitech Wireless Keyboard serial: <filter>
charge: 50% (should be ignored) rechargeable: yes status: N/A
CPU:
Info: 6-core model: AMD Ryzen 5 7600X bits: 64 type: MT MCP smt: enabled
arch: Zen 4 rev: 2 cache: L1: 384 KiB L2: 6 MiB L3: 32 MiB
Speed (MHz): avg: 2992 min/max: 427/5457 boost: enabled cores: 1: 2992
2: 2992 3: 2992 4: 2992 5: 2992 6: 2992 7: 2992 8: 2992 9: 2992 10: 2992
11: 2992 12: 2992 bogomips: 112796
Flags-basic: avx avx2 ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 sse4a
ssse3 svm
Graphics:
Device-1: NVIDIA AD104 [GeForce RTX 4070 SUPER] vendor: ASUSTeK
driver: nvidia v: 580.82.07 arch: Lovelace pcie: speed: 2.5 GT/s lanes: 16
ports: active: none off: DP-3,HDMI-A-1 empty: DP-1,DP-2 bus-ID: 01:00.0
chip-ID: 10de:2783 class-ID: 0300
Display: x11 server: X.org v: 1.21.1.15 with: Xwayland v: 24.1.8 driver:
X: loaded: nvidia gpu: nvidia,nvidia-nvswitch display-ID: :0 screens: 1
Screen-1: 0 s-res: 1920x1080 s-size: <missing: xdpyinfo>
Monitor-1: DP-3 mapped: DP-4 note: disabled pos: primary
model: MSI MAG 275F serial: <filter> res: N/A dpi: 81
size: 598x336mm (23.54x13.23") diag: 685mm (27") modes: max: 1920x1080
min: 640x480
Monitor-2: HDMI-A-1 mapped: HDMI-0 note: disabled model: 65S533CA res: N/A
dpi: 68 size: 800x450mm (31.5x17.72") diag: 1652mm (65") modes:
max: 3840x2160 min: 640x480
API: OpenGL v: 4.6.0 vendor: nvidia v: 580.82.07 glx-v: 1.4
direct-render: yes renderer: NVIDIA GeForce RTX 4070 SUPER/PCIe/SSE2
API: Vulkan v: 1.4.321 layers: 8 surfaces: N/A device: 0
type: discrete-gpu driver: nvidia device-ID: 10de:2783 device: 1 type: cpu
driver: mesa llvmpipe device-ID: 10005:0000
API: EGL Message: EGL data requires eglinfo. Check --recommends.
Info: Tools: api: glxinfo,vulkaninfo gpu: nvidia-settings,nvidia-smi
x11: xprop,xrandr
Audio:
Device-1: NVIDIA AD104 High Definition Audio vendor: ASUSTeK
driver: snd_hda_intel v: kernel pcie: speed: 16 GT/s lanes: 16
bus-ID: 01:00.1 chip-ID: 10de:22bc class-ID: 0403
Device-2: Advanced Micro Devices [AMD] Family 17h/19h/1ah HD Audio
vendor: ASUSTeK driver: snd_hda_intel v: kernel pcie: speed: 16 GT/s
lanes: 16 bus-ID: 0d:00.6 chip-ID: 1022:15e3 class-ID: 0403
Device-3: ASUSTek Xonar SoundCard driver: hid-generic,snd-usb-audio,usbhid
type: USB rev: 2.0 speed: 480 Mb/s lanes: 1 bus-ID: 1-1:2 chip-ID: 0b05:189d
class-ID: 0300
Device-4: JBL Quantum350 Wireless driver: hid-generic,snd-usb-audio,usbhid
type: USB rev: 1.1 speed: 12 Mb/s lanes: 1 bus-ID: 3-3:14 chip-ID: 0ecb:206b
class-ID: 0300
API: ALSA v: k6.16.5-1-default status: kernel-api with: 1: aoss
type: oss-emulator 2: apulse type: pulse-emulator
Server-1: JACK v: 1.9.22 status: off
Server-2: PipeWire v: 1.4.7 status: off with: 1: wireplumber
status: active 2: pw-jack type: plugin
Server-3: PulseAudio v: 17.0 status: active with: pulseaudio-alsa
type: plugin
Network:
Device-1: Realtek RTL8125 2.5GbE vendor: ASUSTeK driver: r8169 v: kernel
pcie: speed: 5 GT/s lanes: 1 port: e000 bus-ID: 08:00.0 chip-ID: 10ec:8125
class-ID: 0200
IF: eno1 state: up speed: 2500 Mbps duplex: full mac: <filter>
Bluetooth:
Device-1: TP-Link Bluetooth USB Adapter driver: btusb v: 0.8 type: USB
rev: 1.1 speed: 12 Mb/s lanes: 1 bus-ID: 3-9:5 chip-ID: 2357:0604
class-ID: e001 serial: <filter>
Report: btmgmt ID: hci0 rfk-id: 0 state: up address: <filter> bt-v: 5.1
lmp-v: 10 class-ID: 7c0104
Drives:
ID-1: /dev/nvme0n1 vendor: Western Digital model: WDS500G3X0C-00SJG0
size: 465.76 GiB speed: 31.6 Gb/s lanes: 4 tech: SSD serial: <filter>
fw-rev: 102000WD temp: 47.9 C scheme: GPT
ID-2: /dev/nvme1n1 vendor: Western Digital model: WDS100T1X0E-00AFY0
size: 931.51 GiB speed: 63.2 Gb/s lanes: 4 tech: SSD serial: <filter>
fw-rev: 613000WD temp: 51.9 C
Partition:
ID-1: / size: 294.97 GiB used: 101.28 GiB (34.3%) fs: ext4
dev: /dev/nvme0n1p3
ID-2: /boot/efi size: 1022 MiB used: 5.8 MiB (0.6%) fs: vfat
dev: /dev/nvme0n1p1
ID-3: /home size: 915.82 GiB used: 820.22 GiB (89.6%) fs: ext4
dev: /dev/nvme1n1
Swap:
ID-1: swap-1 type: partition size: 64 GiB used: 78.8 MiB (0.1%) priority: -2
dev: /dev/nvme0n1p2
Sensors:
System Temperatures: cpu: 53.5 C mobo: N/A gpu: nvidia temp: 54 C
Fan Speeds (rpm): N/A gpu: nvidia fan: 0%
Info:
Memory: total: 32 GiB note: est. available: 30.98 GiB used: 5.62 GiB (18.1%)
Processes: 374 Power: uptime: 49d 23h 20m states: freeze,mem,disk
suspend: deep wakeups: 0 hibernate: platform Init: systemd v: 257
default: graphical
Packages: pm: rpm pkgs: N/A note: see --rpm pm: flatpak pkgs: 8 Compilers:
gcc: 15.2.0 alt: 13/14 Shell: Bash v: 5.3.3 running-in: gnome-terminal
inxi: 3.3.39
Hope this helps. Let me know if anything else is required to assist with investigation efforts.