unable to connect

Account help, in-game issues, bug reports, and questions for staff.
Captainepoch
Posts: 2

unable to connect

Post#1 » Thu Sep 24, 2026 8:24 pm

After I type my password it will eather hang on connecting or skip the connecting and go disconnected from server. The server is up, I haven't been banned at least to the best of my knowledge. It was saying that my IP isn't whitelisted on the website. I don't get to pick my IP's, its not static. Everything else is up to date and I was playing last night but this morning it refused to connect.

Deica123
Posts: 1

Re: unable to connect

Post#2 » Thu Sep 24, 2026 8:30 pm

Same problem i have

User avatar
Agnot
Posts: 4

Re: unable to connect

Post#3 » Thu Sep 24, 2026 8:55 pm

You can check on the server status at https://octowow-status.shunrai.workers.dev/ This will save frustration at the login screen.

The fight to live continues...

Captainepoch
Posts: 2

Re: unable to connect

Post#4 » Thu Sep 24, 2026 10:28 pm

Thanks for the link. I didn't realize the server was under DDoS attack. The main page was saying Online. :D

Thaboranoc
Posts: 2

Re: unable to connect

Post#5 » Thu Sep 24, 2026 10:31 pm

I'm having trouble even before this step. I open the launcher (which I just redownloaded today) then I press the play button, only to have the launcher reappear 30 seconds later, but the game itself doesn't start. I've tried just launching the game itself from my OctoWoW folder, but nothing happens.

Any ideas?

Yenot
Posts: 1

Re: unable to connect

Post#6 » Fri Sep 25, 2026 9:13 am

Agnot wrote: Thu Sep 24, 2026 8:55 pm You can check on the server status at https://octowow-status.shunrai.workers.dev/ This will save frustration at the login screen.

The fight to live continues...
it shows that is server offline, but I kno that server is online now, but I can`t connect
sad

Saturga1
Posts: 3

Re: unable to connect

Post#7 » Fri Sep 25, 2026 10:01 am

Have the same problem. for weeks i usually cant login - works in maybe 20% of the cases. i think octo is dying.

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